How to Order a Product Online:

  1. Click the Buy It Now button.
  2. The product will be automatically added to your shopping cart and a box will pop up to show you that this product has been added.
  3. Select the appropriate button to continue shopping or proceed to check out.
  4. Once you have added all the items you would like to your shopping cart, you can check out by clicking Check Out on the top of the main screen or from within your shopping cart.
  5. Fill out the appropriate information and follow the directions to complete your transaction.


Shopping Cart

After you click Buy It Now , the product you have selected will be added to your shopping cart. You can view the contents of your shopping bag at anytime by selecting the Shopping Cart button at the top of your screen.

You can change the quantity of each product you wish to purchase by typing the appropriate number in the quantity column and clicking Change Quantity . Please note that unless this button has been clicked, the quantity will remain unchanged upon subsequent visits to your shopping cart and upon checkout.

To remove an individual item from you cart, click on the Remove Item button in the items row, following the total price column. To remove all items from your shopping cart, click the Remove All Items button at the bottom of the shopping cart list.

From your shopping cart, you can choose to Check Out or Continue Shopping . If you continue shopping, you will be taken back to the last category you were browsing.


Checkout

There are 2 ways to check out:

  1. Click on Check Out located along the top of the screen.
  2. Click on Check Out within your shopping cart.
You will be presented with a list outlining the products you have selected to purchase and the total dollar amount for these products, including shipping and GST (HST where applicable).

From there, follow these steps:
  1. Type in all your billing information (name, address, e-mail, etc.), shipping information (if it differs from the billing address) and credit card information in the appropriate fields.
  2. Click Continue Transaction to complete Check Out . Your order will not be processed until you click this button. A confirmation page will appear outlining the order details and indicating that the order has been received.
  3. Click Print This Page for Your Reference to keep a record of the transaction for yourself.


Membership Account

Although an account is not required to place an order, creating one allows you to:

  • check out faster by storing your billing and shipping addresses
  • maintain easy access to the addresses of your friends and family for gift purchases to be shipped directly to them
  • stay informed of Distribution Access promotions and new products (optional)

Steps to To create your own membership account:
  1. Click My Account at the top of the main page.
  2. Then click Become a Member .
  3. You will be asked to enter your billing information, including name, address, e-mail etc. Your e-mail will become your sign in name. You will also be asked to enter a password that will be required when signing in, in the future.
  4. To complete your membership, click Complete Profile . You will be automatically signed in after creating a profile. (Upon subsequent visits, you will have to log in at the “My Account” page or directly on the main page.) Here you can add alternate shipping addresses to your address book and update your profile should any billing information change.


International Orders

Format

Please note that all videos are provided in NTSC (standard North American) format. Should you require your videos in PAL format, please indicate this in the Shipping Instructions comment box as you check out. A conversion fee of $5 (plus tax) per program will apply; however, this will not appear in your check out total.

Shipping

There will be additional charges for shipping outside of Canada.
For a quotation, please contact customer service at 1–888–440–4640 .

 
 
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